Last updated [16 May 2018]
Your trust is important to us.
We want to make sure you understand what personal information we may collect about you when you interact with GlaxoSmithKline and its group of companies (“GSK,” “we,” “us” and “our”), how we use your personal information, and how we keep it safe.
This Privacy Notice explains:
We may change this Privacy Notice from time to time. We encourage you to review this Privacy Notice periodically.
If you have any questions, please get in touch via one of the methods set out in the Contact us section below.
The personal information we collect when you interact with us via this website includes:
Personal information we collect when we monitor other websites may include your public personal information, for example when we monitor digital conversations on public platforms to understand what people are saying about us or the pharmaceutical industry more generally. We may combine information that we have about you from various sources.
Personal information we collect when you report a possible side effect associated with one of our products may include information such as your gender, date of birth and information about your health.
We may use your personal information to:
We will always keep your personal information for the period required by law and where we need to do so in connection with legal action or an investigation involving GSK. Otherwise, we keep your personal information:
We may share your personal information with:
Your personal information may be processed by GSK, its affiliated companies and GSK’s trusted third party suppliers outside of your home country. Data privacy laws in the countries to which your personal information is transferred may not be equivalent to, or as protective as, the laws in your home country.
We will implement appropriate measures to ensure that your personal information remains protected and secure when it is transferred outside of your home country, in accordance with applicable data protection and privacy laws.
We use a variety of security measures and technologies to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction in line with applicable data protection and privacy laws. For example, when we share your personal information with external suppliers, we may put in place a written agreement which commits the suppliers to keep your information confidential, and to put in place appropriate security measures to keep your information secure.
The transmission to us of information via the internet or a mobile phone network connection may not be completely secure and any transmission is at your own risk.
From time to time we may provide links to websites or mobile applications that are not owned or controlled by us. This Privacy Notice does not apply to those websites. If you choose to use those websites, please check the legal and privacy statements posted on each website or mobile application you access to understand their privacy practices.
Where you are given the option to share your personal information with us, you can always choose not to do so.
If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations. This could mean that we may not be able to perform the actions necessary to achieve the purposes as set out in the section ‘How do we use your personal information?’ above or that you are unable to make use of the services and products offered by us.
This website uses technology called "cookies" which allow this website to recognise and respond to you as an individual. You can choose to accept or decline cookies.
If you have any questions or requests regarding this Privacy Notice, please contact your local GSK company using the contact information below.
To contact GSK in the United Kingdom, call 0808-234-6680.
To contact GSK in the United States, call 1-866-475-3844.
Rest of the world:
Contact information for specific countries can be found in our worldwide contact directory.
For all purposes, the English text of this Privacy Notice shall prevail.